Who is responsible for processing your data?

The data controller for your personal data is Ferra Innovation, S.L. (hereinafter, “Ferra”), with registered office at C/Sant Llorenç 41 3r 1a, 08202 Sabadell, Barcelona.

This Privacy Policy governs access to and use of the Website and the App (hereinafter, the “Website”) that Ferra makes available to users interested in its content and services. For any questions, you can contact Ferra at: info@ferra.cc.

Recommendations

We recommend that you:
Keep your device protected with up-to-date antivirus software.
Read and review this Privacy Policy and the legal texts available on the Website.

Information about the data Ferra collects

For the proper functioning of the Website, Ferra may collect the following user data:

Identification data: Full name.
Contact details: Email, phone number, and postal address.
Registration and activity data: Information provided by the user in the app, such as activity and performance, in case of integrations with external platforms.
Geolocation: If the user allows it, for the proper functioning of the app.

Why is Ferra entitled to process your data?

The processing of personal data is based on:

Performance of a contract, when the user registers and uses Ferra's services.
User consent, when they agree to receive commercial communications.
Legitimate interest, to improve services and offer personalized promotions.

The user may withdraw their consent at any time by sending an email to info@ferra.cc.

Purpose of processing your personal data

Your data may be used to:

Manage your registration and provide Ferra's services.
Send commercial communications about Ferra's products or services, if you have given consent.
Send information about products and services of partner entities, if consent has been given.
Send notifications to the user's device.
Process geolocation data to improve the user experience.

Accuracy of the data provided by users

The user guarantees that the data provided is true and agrees to notify any changes. Ferra may exclude users who provide false data from its services.

Data retention

Data will be retained as long as the user's account is active and for as long as necessary to comply with legal obligations.

User rights

Users may exercise the following rights:

Access their personal data.
Rectify inaccurate data.
Request the deletion of their data.
Object to the processing of their data.
Request restriction of processing.
Request data portability.

To exercise these rights, the user must send an email to info@ferra.cc with their request and a copy of their ID.

Data security

Ferra adopts technical and organizational measures to ensure the security of personal data and to prevent its alteration, loss, or unauthorized access.

Transfers and/or disclosures to third parties

User data will only be shared with third parties when the user has given explicit consent or when necessary for the provision of the service.

Questions

If you have any questions about our Privacy Policy, you can contact us at info@ferra.cc.

Acceptance and consent

The user declares that they have been informed of the terms regarding the protection of personal data, accepting and consenting to the processing of such data by Ferra in accordance with this Privacy Policy.